Privacy Policy

Emma Carney Training Pty Ltd respects your privacy. Our complete privacy policy is detailed below for your information.

Information Collection

Collection of information will occur at the time you purchase your training program from Emma Carney Training Pty Ltd. Training programs may be purchased on our website at www.emmacarney.com.

Use of your information

We collect information about you in order to deliver your training program, process your payment arrangements, and contact you in the case of cancellation or major disruption to emmacarney.com.

When you order a training program through Emma Carney Training Pty Ltd, or give Emma Carney Training Pty Ltd information for any other purposes such as joining the mailing list, your personal information will be entered into a database.

Emma Carney Training Pty Ltd are able to view your name and contact details and this helps ensure the speed and efficiency of any of your dealings with the emmacarney.com. When you order your training program, or otherwise provide us with personal information, you consent to your names and contact details, which are entered on the database, being disclosed to the emmacarney.com for the purposes of providing a training program & associated training information only.

Unless you tell us otherwise Emma Carney Training Pty Ltd may, in addition to the above, use this information to send you material about future emmacarney.com related events and activities. In order to facilitate these events and activities, Emma Carney Training Pty Ltd may need to provide this information to organisations that provide services to emmacarney.com such as event organisations and companies in partnership agreements with Emma Carney Training Pty Ltd. These event organisations and companies in partnership agreements with Emma Carney Training Pty Ltd will not otherwise share your information for research or marketing purposes with any other organisation.

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify an individual person.

You may receive more privacy information at – Privacy Officer – privacy@emmacarney.com

Orders

We request customer information including contact information and financial information (credit card number and expiration date) on our support ticket or subscription order form. This information is used for billing purposes and to fill ticket orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Delivery of Training Programs

Delivery of training programs through emmacarney.com will be immediate on receipt of payment processing clearance.

Email confirmation will be provided with login details.

Events, camps & webinars will be delivered on the date advertised at purchase. Email confirmation will be provided.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. When you visit our site, our host records your server address, domain name, the date and time of the visit and the pages viewed. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed. If a user disables the use of cookies, they may still use our site, but they may be limited in some areas of our site. Cookies enable us to anonymously track the interests of our users, enhance their experience and may be used for statistical and website development reasons.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may outsource some administrative and Customer Relations functions to outside companies, These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that emmacarney.com is not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to sign up to receive our newsletter, we ask for contact information such as name, address and email address.

Surveys & Contests

From time-to-time Emma Carney Training Pty Ltd requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and each customer has a choice whether or not to disclose this information. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving our products and services.

Refer-a-Friend

Emma Carney Training Pty Ltd maintains a refer-a-friend service to enable customers to tell others about our site and e-newsletters. When the customer enters their friend’s name and email address into the system, they are stored for the sole purpose of sending a single email inviting them to visit the site. To become a part of our list that receives regular email updates, the friend will need to opt in to receive our e-newsletter. The friend may contact Emma Carney Training Pty Ltd at privacy@emmacarney.com to request the removal of their information from our database.

Security

Emma Carney Training Pty Ltd payment system transmits your credit card details directly to its server via industry standard SSL encryption. This means that your data is only visible to our authorised order processing personnel. Your data is encrypted so any unauthorised third party intercepting your data will not be able to make sense of it.

Your browser and internet connection will need to support SSL encryption and Javascript to utilise our online payment system. Your browser is able to transmit encrypted data if a padlock icon appears on the bottom status bar of your browser window when you enter the purchasing area of our website, or if the beginning of the web page URL “https://”.

If an error appears when purchasing a training program from emmacarney.com site, your internet connection may not support SSL encryption. Please contact emmacarney.com at the numbers detailed below.
phone number (07) 3262 3644

E-newsletter and special offers

Emma Carney Training Pty Ltd sends a monthly e-newsletter plus occasional emails on our products, services, and special offers as required to our email database. To receive this newsletter, please opt-in using the links on Emma Carney Training Pty Ltd. You may elect to opt out of receiving these communications using the unsubscribe links contained in each message, or through the ‘My Account’ section on our website.

Customer Service updates

When required, we communicate with our customers to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, they can correct, update or remove their personal data on our database by emailing privacy@emmacarney.com

Notification of Changes

This Privacy Policy may change from time to time, particularly as new industry codes are introduced. This statement was last updated in September 2014.

Website: Copyright and Disclaimer

Unless otherwise stated, all content on this website is copyright Emma Carney Training Pty Ltd and must not be re-used without prior written permission from Emma Carney Training Pty Ltd.

Every reasonable effort has been made to ensure that the information presented on this website is correct and up to date, and emmacarney.com reserves all rights to change any information on this website at any time without notice.